What do i do if my board arrives damaged when shipped?

Modified on Wed, 15 May at 5:16 PM

When your board arrives, your box might look damaged, but it doesn’t mean the board inside is!

Unboxing Instructions

Check out our step-by-step unboxing videos for detailed instructions:

What to Do if Your Board is Damaged

If the board itself is damaged, please contact our customer service immediately. We are here to help and ensure you receive your paddleboard in perfect condition.

The video below is on unboxing your hard sup.


And this one is on unboxing your iSUP.




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article